Training Services
CPR & Emergency Response Training
Our certified instructors provide comprehensive CPR training that meets American Heart Association guidelines. Learn proper techniques for adult, child, and infant CPR, as well as AED usage in emergency situations.
- On-site Available
- Certification Provided
- Group Discounts
- Duration : 6 Hours
Ventilator Operation & Management
Comprehensive training on the setup, operation, troubleshooting, and maintenance of our ventilator systems. Learn patient assessment, ventilation modes, alarm management, and infection control protocols.
- On-site Available
- Certification Provided
- Group Discounts
- Duration : 6 Hours
Defibrillator & AED Training
Learn proper defibrillator operation for emergency cardiac situations. Our training covers device selection, pad placement, safety protocols, and post-defibrillation care procedures.
- On-site Available
- Certification Provided
- Group Discounts
- Duration : 6 Hours
Sara Stedy Patient Transfer Training
Master safe patient transfer techniques using the Sara Stedy mobility aid. This training focuses on proper ergonomics, patient safety, device adjustments, and infection control between patient transfers.
- On-site Available
- Certification Provided
- Group Discounts
- Duration : 6 Hours
First Aid & Emergency Response
Comprehensive first aid training covering wound care, bleeding control, fracture management, burn treatment, and responding to medical emergencies such as seizures, diabetic events, and allergic reactions.
- On-site Available
- Certification Provided
- Group Discounts
- Duration : 6 Hours
Training Format Options
We offer flexible training options to meet your facility’s needs:
Schedule Training
Complete the form below to request training for your facility.
After-Sales Support
Our commitment to you extends well beyond your purchase. We provide comprehensive after-sales support to ensure your equipment operates at peak performance throughout its lifecycle.
Preventive Maintenance
Regular scheduled maintenance visits by our certified technicians help prevent unexpected downtime and extend equipment lifespan. Our preventive maintenance includes:
- Comprehensive system inspections
- Performance testing and calibration
- Filter replacement and cleaning
- Safety verification
- Software updates
Repair Services
When equipment issues arise, our factory-trained technicians provide prompt and effective repair services:
- Comprehensive system inspections
- Performance testing and calibration
- Filter replacement and cleaning
- Safety verification
- Software updates
Technical Support
Our technical support team is available to assist with troubleshooting, software issues, and operational questions:
- Comprehensive system inspections
- Performance testing and calibration
- Filter replacement and cleaning
- Safety verification
- Software updates
Support Hotline
24/7 Technical Assistance
Email Support
Response within 4 hours
Live Chat
Available 8AM-8PM EST
Schedule Service
Book maintenance or repair
Frequently Asked Questions
How often should medical equipment be serviced?
Service intervals vary by equipment type and usage frequency. As a general guideline:
- Ventilators: Every 6 months or 3,000 hours of operation
- Defibrillators: Every 6-12 months
- Patient monitors: Annually
- Infusion pumps: Every 12 months or 3,000 hours
- Patient lifts: Every 6 months or after 5,000 cycles
Your equipment’s user manual will specify the recommended maintenance schedule. Our Premium and Complete Care plans include automatic scheduling of all required maintenance.
What certifications do your trainers hold?
All of our trainers hold manufacturer certifications for the equipment they teach. Additionally, our medical trainers possess the following credentials:
- American Heart Association BLS/ACLS Instructor certification
- Minimum of 5 years clinical experience
- Bachelor’s degree or higher in a healthcare field
- Certified Medical Equipment Specialist (CMES) certification
Many of our trainers are also Registered Nurses, Respiratory Therapists, or Biomedical Engineers with extensive field experience.
What certifications do your trainers hold?
Our comprehensive preventive maintenance includes:
- Thorough cleaning of internal and external components
- Replacement of filters, batteries, and other scheduled parts
- Calibration and performance verification
- Safety inspections including electrical safety testing
- Software updates and firmware upgrades
- Functional testing of all operational modes
- Alarm verification
- Documentation of all services performed
Each service follows manufacturer-specified procedures and is conducted by factory-trained technicians.
Can training be customized for our facility's specific needs?
Yes, we offer fully customizable training programs to address your specific equipment
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